Enquiries or Orders:

1. Stock Photography:

All images displayed in my online portfolio are available to purchase as low and high resolution stock images (for editorial or commercial use).  To learn more please read the Products & Services page.

To express an interest in an image don’t hesitate to fill out the Stock Contact Form.  Please provide as much information as possible about your planned use for the image.  The more information I have, the better I can ascertain your needs and offer you a fair quote.  Once the Contact Form has been submitted, I will reply via email with a quote and provisional license terms.  Ordering can be concluded when both parties have agreed upon the usage rights and rates.

2. High Quality Prints:

All images displayed in my online portfolio are available to purchase as high quality paper prints.  To learn more please read the Products & Services page.

To express an interest in an image don’t hesitate to fill out the Prints Contact Form.  Once the form has been submitted, I will reply via email with an exact shipping fee, estimated shipping time and total price.  If you wish to continue the ordering process then simply send me a confirmation email and a full shipping address.

To prevent possible disappointment regarding the image quality, I implore all prospective buyers to calibrate your computer monitor before ordering.  Several FREE calibration methods have been detailed on the Monitor Calibration page.

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Payment:

Once a sale has been agreed, the final payment transaction is done using PayPal.  PayPal is a secure online payment system used and trusted by over 78 million users worldwide. Visa, Mastercard, American Express and Discover cards are all accepted.  Payment using direct debit cards and bank account transfers are also possible.  PayPal enables you to pay without the seller ever seeing your bank account or credit card numbers.  Conor Wall Photography is a PayPal Verified Seller.

Listed below are the advantages of using PayPal:

• Fast and easy.
• Payment can be made using all major credit cards, debit cards and bank account transfers.
• Offers secure transactions using industry-leading security and fraud prevention systems.
• The buyer’s sensitive financial information is not made accessible to the seller.
• No extra charges are incurred on the buyers end (only incurred on the sellers end).

Payment Process:

• The buyer and seller agree terms of sale.
• An invoice is emailed to the buyer.
• By clicking on a link at the bottom of this invoice, the buyer will be directed to a PayPal page containing all the transaction details. 
• The buyer chooses the preferred payment method (credit card, debit card or bank account transfer).
• The buyer completes a standard payment form (personal details and credit card, debit card or bank account information will be required at this stage – these details cannot be seen by the seller).
• On completion of this form, a notification email is automatically sent to the buyer by PayPal.
• The requested print is shipped within 3-5 working days.

More information about this secure online payment system is available on PayPal’s website.

If you do not want to use PayPal, other payment methods are available on request.  These might include personal checks, bank drafts or money orders.  Please contact me if you would like to arrange alternate payment options.

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Shipping:

I ship photographs using ‘Royal Cambodian Post Office’ Airmail Service.  Their shipping costs are calculated by the gram (not by 0.5kg or 1kg payment blocks), so this is the cheapest option when shipping from Cambodia.  They offer a very reliable service with transit times varying from 1–3 weeks, depending on the destination. 

Listed below are the estimated shipping costs for both the smallest print (20x25cm) and the largest print (50x70cm) available on this site.  This allows you to see how the prices range, so you can estimate the shipping costs that apply for your desired image dimensions.  Also the estimated transit times are listed.

For more exact quotes please contact me with the country of destination and the desired photograph dimensions and quantities.  Once an enquiry has been submitted, I will reply via email with the exact prices and times.  Only then does a potential customer have to decide whether they want to continue with their purchase or not.

‘Royal Cambodian Post Office’ Estimated Shipping Costs and Transit Times:

Link to currency converter site

As I am based in Cambodia, shipping charges are very expensive.  To offset the extra shipping prices, I have lowered the price of the prints in an attempt to balance the final costs. 

These shipping prices are for one package.  However, if you order multiple prints, they can be sent together in the same delivery.  The shipping price will therefore be roughly the same.  For example shipping one print would cost roughly the same as shipping four prints. By ordering more than one at a time, you can soften the blow of the expensive shipping costs.

If you need a print quickly, other shipping options are available which offer faster transit times.  In total there are 6 companies which ship from Cambodia.  If you would prefer to use one of these companies instead, please contact me and I will happily arrange it for you.  For a full comparison of all shipping possibilities, please click here.

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Packaging:

My personal preference is to ship photographs rolled in PVC tubing.  This method is extremely sturdy and it is very unlikely that a print will sustain any damage.  However, some art-lovers don’t like the concept of rolling prints.  On request I can therefore ship prints up to 20x30cm (A4) flat.  Unfortunately flat shipping any prints larger than this is not possible. 

Flat Prints:

The print is placed in an acid free poly bag, before being sandwiched between layers of protective plastic foam sheeting.  To ensure that the print will not move inside the envelope during shipping, all four corners of the plastic sheeting are then carefully taped down to a solid cardboard sheet.  A second solid piece of cardboard is then placed on top so that the inner corrugated folds of the cardboard run perpendicularly to each other.  This ensures that the package is unbendable.  Industrial strength duct tape is then used to seal the package on all four sides.  Finally, ‘Do Not Bend’ labels are placed on the outside of the package.

Rolled Prints:

The print is first placed in an acid free poly bag, before being sandwiched between layers of protective plastic foam sheeting.  Next the print is carefully rolled and placed inside solid, industrial-strength, PVC piping of large diameter (3 inches).  Both ends of the tube are then stuffed with foam cuttings to ensure the print cannot move during shipping.  The two ends are then capped and taped shut for good measure.

As you have probably surmised, I go to great lengths to package prints carefully so that they are not damaged during shipping.  I am fully aware that many people are a bit apprehensive about shipping expensive prints.  By explaining my packaging techniques in such detail, I hope to allay any fears you might have and to encourage more people to shop online.  In the unlikely case that your photograph has sustained damage during shipping, simply contact me within 5 working days of delivery and I will replace the damaged print at no additional charge.

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100% Satisfaction Guarantee:

Although shopping online is easy and convenient, it does have the disadvantage that buyers can not inspect the finished product before buying.  Instead, they have to take the word of the seller.  To allay any fears you might have and to encourage more people to shop online, Conor Wall Photography offers a 100% satisfaction guarantee on all purchases.

If for any reason, you are unsatisfied with your purchase, please notify me immediately and then return the photograph within 30 days of delivery for a full refund.  Prints must be returned in their original condition and inside their original packaging.

In the unlikely case that your photograph has sustained damage during shipping, simply contact me within 5 working days of delivery and I will replace the damaged print at no additional charge.

Notes: 

Complaints regarding prints with fingerprints or scratches or kinks (small creases) will be ignored.  They will not be refunded or replaced.  I take the utmost care to ensure that when prints are placed inside their packaging they are in pristine condition.  Therefore, any damage of this sort can only be inflicted as a result of poor or careless handling on the part of the buyer.  Guidelines for handling prints have been detailed on the Handling and Displaying Photographs page.

To prevent possible disappointment regarding the image quality, I implore all prospective buyers to calibrate your computer monitor before ordering.  Several FREE calibration methods have been detailed on the Monitor Calibration page.

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